Privacy Policy

Last Updated: January 21, 2026

At Roofing Kent WA, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (roofingkentwa.com) or use our services.

By accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide better roofing services and accurate estimates. This includes:

  • Personal Information: Information you voluntarily provide via our contact forms, such as your Name, Email Address, Phone Number, and Physical Address (for roof inspections).
  • Non-Personal Information: We may automatically collect data about your device and browsing behavior, including your IP address, browser type, and the pages you visit. This helps us improve our website experience.

2. How We Use Your Information

We use your data for the following legitimate business purposes:

  • To provide roofing estimates, inspections, and repairs.
  • To communicate with you regarding your project, appointment confirmations, or emergency repairs.
  • To improve our website content and customer service.
  • To process payments and invoices.

3. SMS and Mobile Communication Policy (Important)

If you provide your phone number, you consent to receive text messages from us regarding your service requests (e.g., appointment reminders, "on the way" notifications).

Privacy of Mobile Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • Opt-Out: You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us.

4. Cookies and Tracking Technologies

We use cookies (small data files stored on your device) to analyze website traffic and user behavior.

  • Google Analytics: We use Google Analytics to understand how visitors find and interact with our site. This data is anonymized and does not personally identify you.
  • Managing Cookies: You can choose to disable cookies through your browser settings, though this may affect some website functionality.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to outside parties. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website or servicing you (e.g., credit card processors), so long as those parties agree to keep this information confidential.
  • Legal Compliance: When required by law to comply with a subpoena or legal process.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt data during transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., manufacturer warranty pages, financing partners). We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

Roofing Kent WA reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Roofing Kent WA